Overview
At https://www.jutebagborong.com/, we are committed to providing quality products to our customers. Please read our return and refund policy carefully.
Return
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund willWe only accept returns if the items are damaged or spoiled during delivery by the courier company.
To initiate a return, please contact us within 3 days of receiving your order. Provide a clear photo of the damaged item along with your order details.
Upon receiving your return request, we will evaluate the issue and arrange for the return if applicable.
Refunds
We do not offer refunds for any items purchased.
If the returned item is approved for exchange, we will provide an exchange for the same item or another product of your choice. Any additional cost must be covered by the customer, where applicable.
Need help?
If you have any questions about our policy, feel free to contact us at +601110789816.