Terms and Conditions
Welcome to JuteBagBorong.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you may not access or use this website.
1. General
1.1 JuteBagBorong.com is an online platform for the sale of jute bags, canvas bags, and eco-friendly products. 1.2 We reserve the right to amend these Terms and Conditions at any time without prior notice. Your continued use of this website constitutes acceptance of any changes made.
2. Products and Pricing
2.1 All products listed on JuteBagBorong.com are subject to availability. We reserve the right to discontinue any product at any time. 2.2 Prices for products are subject to change without notice. We strive to ensure that all prices listed are accurate; however, in the event of a pricing error, we reserve the right to cancel or refuse orders. 2.3 Product images are for illustrative purposes only and may differ slightly from the actual product.
3. Orders and Payments
3.1 By placing an order on our website, you agree to provide current, complete, and accurate purchase information. 3.2 We reserve the right to cancel or refuse any order for any reason, including but not limited to, suspected fraud, unavailability of stock, or pricing errors. 3.3 All payments are processed securely via our trusted payment gateway partners. We do not store your payment information.
4. Shipping and Delivery
4.1 We offer shipping services through our partnered courier companies. Shipping fees and estimated delivery times will be displayed during checkout. 4.2 We are not responsible for delays caused by the courier companies. Once the product is handed over to the courier, the risk and ownership transfer to the customer. 4.3 In the event of a delay or problem with the shipment, please contact the courier company directly with the tracking number provided.
5. Returns and Refunds
5.1 Returns are only accepted if the item is found to be damaged during delivery by the courier company. 5.2 To be eligible for a return, you must notify us within 3 days of receiving the product, along with proof of damage (such as photos). 5.3 Refund Policy: We do not offer refunds. However, you can exchange the damaged product for a new one. If the replacement product has a higher value, the customer must pay the price difference. Shipping fees for the replacement will be borne by the customer. 5.4 No returns or exchanges will be accepted for items that are used or damaged by the customer.
6. Intellectual Property
6.1 All content, images, logos, and designs on JuteBagBorong.com are the intellectual property of the website owner and are protected by copyright laws. 6.2 You may not reproduce, distribute, or use any content from our website for commercial purposes without our express written consent.
7. Limitation of Liability
7.1 JuteBagBorong.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, the website or its products. 7.2 We shall not be held responsible for any injury or damages that may occur from the misuse of our products.
8. Privacy
8.1 We value your privacy and take appropriate measures to protect your personal information. Please refer to our Privacy Policy for more details on how we handle your data. 8.2 By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: mygiftlab88@gmail.com
Phone: +6011 1078 9816